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Ravit Jain on Instagram: "Big traffic moments expose weak systems. Ticketmaster treats them as a proving ground. At .conf2025 I sat with Stephen Nelson-Smith from Ticketmaster to break down how they run reliable, resilient operations with @splunk. We started with his role and what his team owns. Then we went into the daily rhythm: where Splunk sits in their stack, how they monitor live traffic, and how signals turn into action during spikes. We talked about impact. Faster incident response. Tigh