Trained as an expert on your business, answering common questions using your website, smart FAQs, and uploaded docs. Books appointments and sends text reminders, keeping your schedule (and customers) ...

With both RingEX and RingCX, I feel like we’ve future-proofed our communications and our contact center in particular. We’re excited to continue rolling out all of RingCX’s bells and whistles, because ...

Answer and place calls with your standard telephone or use your existing standard fax machine with this Analog Telephone Adapter (ATA). Connect analog devices such as existing cordless phones, fax ...

As we researched cloud solutions to replace our PBX infrastructure, we saw that with RingCentral, we could integrate a whole suite of communication features in one platform, connect our dozens of ...

Inbound calling occurs when customers or potential customers initiate contact with a business or organization. Inbound call center agents provide reactive customer support, meaning when someone calls, ...