Klarna CEO Sebastian Siemiatkowski said last week that the company has shrunk its workforce by 40% thanks ... the agency currently outsources. Why the change of heart? "Cost unfortunately seems ...

Klarna's CEO, Sebastian Siemiatkowski, believes artificial intelligence is capable of doing all our jobs. His new chatbot is ...

The company’s full-time employee count dropped from over 5,500 at the end of 2022 to about 3,400 by December 2023 Swedish fintech firm Klarna has reduced its workforce by nearly 40 per cent over ...

Klarna CEO Sebastian Siemiatkowski said the company has managed to shrink its headcount by about 40%, in part due to investments in artificial intelligence and natural attrition in its workforce.

Klarna CEO Sebastian Siemiatkowski has announced plans to beef up its human customer service team after artificial intelligence replaced 700 workers. At such a critical moment in US history, we need ...

Job seekers encounter AI long before they’re hired. Some companies use generative AI avatars to screen applicants and conduct ...

announcing a hiring drive for human customer service agents Klarna CEO Sebastian Siemiatkowski said last week that the company has shrunk its workforce by 40% thanks to its investments in AI and ...