News

Sweeping reports released Monday by State Auditor Dave Boliek offer the clearest and disturbing view yet of how the agency ...
North Carolina Gov. Josh Stein opposes a reorganization of the Department of Motor Vehicles that would make it a standalone ...
NC State men's basketball assistant coach Brandon Chambers chronicled his long day at the DMV on social media, just one day ...
Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while agency staffing fails to keep pace with the state's surging population, ...
Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also ...
Despite the state auditor’s office recommending a split between the DMV and NCDOT, the NCDOT said it disagrees with the recommendation and claimed “enhanced collaboration” between the two is ...
Dave Boliek makes dozens of recommendations, including giving the Division of Motor Vehicles more autonomy over its ...
North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.
According to the DMV audit, almost 14% of customers spent more than 2.5 hours at the DMV this year. That's an 79% increase ...
The North Carolina Office of the State Auditor will hold a news conference on Monday to discuss the findings of a recent audit.
A Mobile ID is the digital equivalent of a physical driver’s license. It's already in use in more than a dozen states. The North Carolina Division of Motor Vehicles said it is currently exploring how ...
The DMV struggles to keep up with the state's growing population, leading to customer frustrations. Republican Auditor Dave ...