AI-powered multi-agent phone platform replaces IVRs and single-purpose tools with intelligent Service and Front Desk ...

T-Mobile's new Live Translation service uses AI to translate phone calls without needing an app, breaking down language barriers for customers.

Names offering kiosk solutions for the school visitor management space include well-known companies such as Meridian Kiosks, ...

As vehicles become platforms for software and subscriptions, their longevity is increasingly tied to the survival of the ...

NBC News Decision Desk polling finds Minnesota residents divided after Trump's immigration operation in the state.

Samsung makes a device in every product category you can think of, but is it worth investing in that ecosystem?

I’ve defended the word bias many times because I feel it’s misused and misunderstood by many. But with the USB lamp, especially, my thought process really was biased in the traditional or commonly ...

There is a classic Saturday Night Live sketch where Roseanne Barr "helps" a customer by saying exactly what every representative is actually thinking. I’ve even seen that sketch used as a training ...

Noble Audio's new Sceptre Bluetooth dongle can be used to upgrade almost any USB-C device to be compatible with advanced ...

I own a Pixel 9a, and there's zero chance of me upgrading to the Pixel 10a. It's just not worth it for me, and most other ...