Transactional analysis, a social psychology theory originally developed by Dr. Eric Berne in the 1950s, can be used to improve communication and understand your own way of behaving and communicating.

Organization Science, Vol. 15, No. 6 (Nov. - Dec., 2004), pp. 719-729 (11 pages) In this article, we begin to integrate two fields that have, until now, remained largely independent of one another: ...