I've often heard that there are two kinds of customers, those who will complain and those who won't. The ones who complain are better for a company because they're more likely to stick around if the ...

Some companies want you to have a good experience and others couldn't care less, but either way you're bound to have a bad experience now and again. Here's how to approach the problem calmly and write ...

The written letter must explicitly state that you want the item(s) placed on the agenda at the next board meeting. The board ...

When Jimmie Williams Jr. recently tried to exchange a pair of ski pants he bought two days earlier at the Ski Racquet, it was disallowed because the original tags on the pants were removed. For the ...

You are a victim of the corrupt NEPA legal system if you are: 1) involved in a divorce proceeding that never ends; 2) a father without custody filing endless petitions for visitation; 3) a good parent ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

An attorney for the whistleblower at the center of the impeachment inquiry into President Trump denied that his client sought help from a member of Congress to write the complaint, according to a ...