When businesses use customer centricity in web design is used when looking at a business’s website customer experience.

While often used interchangeably, these two approaches — service design and experience design — possess distinct focuses and methodologies in CX. In the realm of user-centered design, two prominent ...

Customer-centric website design involves creating a commercial website that meets the wants and needs of a business's customers and prospects. An effective customer-centric design process requires the ...