A personalized customer experience requires a deep understanding of your customer and the ability to quickly bring together the right content to meet their needs. The right content is a combination of ...

There was a lot of interesting news coming out of MIX09 yesterday. A new beta release for the Microsoft Web Platform Installer was one of them. What's new in Beta 2? And what's this we hear about the ...

In the wake of the UK’s Covid-19 lockdown, providing customers with a consistently positive digital experience has become more important than ever – no matter which sector an organisation operates in.

It’s not always practical or affordable for large enterprises to consolidate their disparate systems that store unstructured content such as documents, Web material, and digital media. Yet maintaining ...

As digital technologies have transformed the way people create, move, and store their data over the decades, managing the multitude of physical documents and digital data produced by a company has ...

Enterprise Content Management (ECM) Systems constitute a comprehensive framework for the creation, storage, retrieval and governance of an organisation’s unstructured and structured information. These ...

Today, the company is rolling out two new products—DocuShare CPX and DocuShare 5.0—which will share a common repository and workflow engine. That is significant, says Colman Murphy, ...

At Case Western Reserve, we want to build a better user experience for visitors to our websites. We also want to make the process of updating our websites easier for those who need to maintain them.

Community driven content discussing all aspects of software development from DevOps to design patterns. In most enterprise organizations, UX designers and content managers are separate roles filled by ...

Each college, department and office is required to designate a web maintainer, who will be trained in the web content management system. This person will be responsible for updating content on the ...