In a world where written communication is a key part of everyday life, it is important to understand how your communication style may come across. All too often, people use emojis and extra ...

Shocking! Women use exclamation marks three times more often than men, according to a new study. Punctuation is a “fraught and contentious business”, said Melanie McDonagh in London’s The Standard.

American email writers are facing an exclamation point crisis that, if we all work together, we can fix. This isn't a diatribe on how the Internet has changed the way we communicate, for better or ...

Yuen: Yep! One punctuation mark speaks loads about gender, tone and whether I’m mad at you Why do we rely on the exclamation point so often, even though we’ve been taught to eschew it? Our columnist ...

Editor’s Note: ‘Happy Hour’ is an HR Dive column from Reporter Ginger Christ. Follow along as she dives into some of the offbeat news in the HR space. I'm as guilty as anyone in filling my emails with ...