Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer ...

Stephen Covey, author of the classic "The 7 Habits of Highly Effective People," talks during an event in the early 2000s. His is one of the best leadership books ever written. Management professionals ...

We all have the same 24 hours in a day, but some can get more done, stay organised, and yet have time to recharge, and then there are others, drained and barely getting the basics of their day done.