A “Grammarly for emotion” is one of the bizarre AI products that the suicide prevention nonprofit Crisis Text Line developed out of confidential text messages sent to its counselors, its former CEO ...
Crisis Text Line shared user data with a for-profit sister company that optimizes the customer service experience. Credit: iStock / Getty Images Plus Crisis Text Line has ended its controversial ...
Another week, another privacy horror show: Crisis Text Line, a nonprofit text message service for people experiencing serious mental health crises, has been using "anonymized" conversation data to ...
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