*(CNN) — The operator is going off the hook for millions of phone customers. Starting in sometime this month (January), AT&T customers with digital landlines won’t be able to dial 411 or 0 to reach an ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...

The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...

While attending Los Angeles City College in the 1960s, Lilith needed to find a part-time job. So, she applied for a position at Pacific Telephone Telegraph to work as an information operator. In the ...