GREENSBORO, N.C. — For Amy Alvino, the rush does not end when Christmas does. Alvino, the owner of Pebble & Pear in Greensboro, said the days after the holidays are often just as busy as the weeks ...

Stores with the best return policies give customers ample time to request a refund and provide multiple ways to return ...

Most items get 90 days—but not everything: Electronics often only get 30 days, phones 14 days, and major appliances must be reported damaged within two days. No receipt? Refunds get trickier: Walmart ...

A bill that would require businesses to provide cash or credit refunds for eligible returns is making its way through the ...

Whether it’s an ill-fitting sweater or an already-owned toy, even the most thoughtful gifts miss the mark sometimes. So after the holiday rush, thousands of shoppers inevitably find themselves making ...