So I'm a legacy TWC customer. Yesterday, I got an email sayin that I need to upgrade my cable modem by Jan 8th or lose service. The options listed in the email are to get a Spectrum modem via ...

Spectrum Internet not working? Find out why your connection is down and try these simple fixes for outages, Wi-Fi problems, and more.

Cable giant Charter Communications, under the brand Spectrum, is unveiling new pricing and customer service changes meant to prove its commitment to reliability. The changes come as cable providers ...

Spectrum customers across the United States reported service issues late Sunday and early Monday. Outage-tracking platform Downdetector showed a sharp increase in complaints about the provider's ...