We had a Sears technician come to our home recently to look at our GE refrigerator. At that time, he said we needed a new heater, sensor, and thermostat. We paid $677 for the parts. The technician ...

PHILADELPHIA (WPVI) -- If you're having trouble getting an appliance repaired, you're not alone. After receiving dozens of consumer complaints over the years, the Action News Troubleshooters took a ...

Michelle Hughes just spent $677 to have a Sears technician repair her GE refrigerator. It doesn’t work. Does she still have to pay for the repair? QUESTION: We had a Sears technician come to our home ...

Q: I have a Kenmore Elite refrigerator, which I purchased in 2013 from Sears. It still works well, but the mechanism that allows you to dispense water and ice is broken. Christopher Elliott, the ...

KPRC 2 Investigates is uncovering alleged defects the companies have known about since at least 2013. That is the year consumers filed the first class action lawsuit against LG over refrigerators ...

HOUSTON – When you pay hundreds of dollars for a warranty, you expect to be covered when you need to use it but Houstonian De Rose asked consumer expert Amy for help after she says Sears gave her ...

ORLANDO, Fla. — A local woman paid thousands of dollars for an appliance repair warranty over the past 15 years. When the well-known service failed to fix her refrigerator for two months, she called ...