Q: We have a top-of-the-line Kenmore Elite washer that I bought from Sears. It’s just four months old. The glass lid has spontaneously shattered. Christopher Elliott, the Travel Troubleshooter We ...

Q: This past March, I bought a Kenmore Elite top-load washer from Sears. A couple of weeks ago, in the middle of the night, when the machine was not running, the entire lid shattered and spread tiny ...

Glass lids on a small number of Kenmore washing machines are spontaneously shattering, as shown in this picture. Elliott Advocacy Are we caught in the spin cycle? A consumer advocacy group claims the ...

When Tom Fleming bought a new Kenmore front-loading washing machine, he expected it to last for years, but it broke shortly after and took him months to ger repaired. When Tom Fleming bought a new ...

When the top of Joseph Hill’s new Kenmore washer shatters into a thousand pieces, he calls Sears for help. And waits. And waits. Will his appliance ever get fixed? Question: I purchased a Kenmore ...

You know what can happen if you overload a washing machine. It can be disastrous. Well it turns out you might have a problem if you under load one of these new washers. Richard Hanlin showed us what ...

Sears (SHLD) recently filed for Chapter 11 bankruptcy protection and the future is bleak, as the iconic retailer plans to close 142 Sears and Kmart stores by year-end. The millions of washers, dryers, ...

You know what can happen if you overload a washing machine. It can be disastrous. Well it turns out you might have a problem if you under load one of these new washers. Richard Hanlin showed us what ...