Salesforce is bringing its Einstein Bots to market as part of the next generation of Service Cloud, along with a bevy of other new features. With Einstein Bots, the aim is to help companies automate ...

Salesforce announced on Monday that it will acquire AI customer service platform Fin for $3.6 billion. Formerly known as Intercom, Fin offers an AI agent that can resolve customer queries across ...

Business News Daily provides resources, advice and product reviews to drive business growth. Our mission is to equip business owners with the knowledge and confidence to make informed decisions. As ...