Remote access software enables you to access everything on your computer from anywhere. And perhaps more importantly, it lets you take control of someone else's computer. It's extremely useful for ...

Version 4.3 introduces advanced memory management enhancements for Remote Support clients and relays. These optimizations ...

Remote desktop software like HelpWire aids real-time support for remote employees by slashing downtime and elevating the ...

Geeks on Site is the ultimate solution to keep remote workers productive, no matter the challenge. With their 24/7 tech support, their certified technicians are available to offer assistance remotely ...

When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

ATLANTA--(BUSINESS WIRE)--EarthLink, a leading provider of internet and online services, is launching EasyTech to provide customers safe and secure technical support. EarthLink EasyTech offers remote, ...

Remote innovation is redefining scale, sustainability and services in today’s digital workplaces. For all the noise around AI and digital disruption, another revolution is unfolding – one that may not ...

Ever wish there was a magical computer genie that could help you install software, set up printers, remove viruses, and solve everyday problems? Forget genies–what you need is a tech-savvy buddy, ...

While most professionals welcome the convenience and flexibility of remote work, for nontech employees, suddenly having to “self-serve” their tech issues can be intimidating. When working in an office ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...

The identity and access security vendor said that ‘a limited number of Remote Support SaaS customers’ were impacted in an attack this month. Identity and access security vendor BeyondTrust disclosed ...