The lawsuit claims that Amazon owes 'hundreds of millions' in refunds to its users.

When a man returns a defective DVD/VCR combo to Amazon, he expects a quick refund. Instead, the company asks him to prove his ...

Amazon customers can file a claim to receive a refund for their Prime subscriptions as part of the company's $2.5 billion settlement with the Federal Trade Commission over allegations of deceptive ...

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Amazon offers a generally customer-friendly return policy, with most items eligible for return within 30 days, extended during the holiday season. Certain categories have restrictions or ...

Most items come with a 30-day return window, but the exact rules can vary depending on the product category and whether it’s sold by Amazon or a third-party seller. Returns aren’t always free — you ...

Illinois residents still have a chance to receive an Amazon refund as part of a settlement with federal regulators. Here's what to know about the suit, including who's eligible and how to file a claim ...

Signed up for Amazon Prime by accident? Millions of customers like you are getting refunds for their subscriptions. Amazon and the Federal Trade Commission reached a $2.5 billion settlement in ...