You may be used to TeamViewer or AnyDesk when helping others with PC problems, but Windows has a perfectly fine tool right there.

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

If you're the designated 'tech person' in your family or friend group, here's how to access a computer from afar, Mac or PC, to see what's going on. Our team tests, rates, and reviews more than 1,500 ...