(CNN)-- Warning: Standing in line can cause extreme boredom, annoyance and even rage, which is precisely why there is a fascinating science devoted to what makes people tick -- and ticked off -- when ...

This is the second article in our new series, Moving the Masses, about managing the flow of crowds of individuals, be they drivers or pedestrians, shoppers or commuters, birds or ants. Remember that ...

Whoever came up with the line that the British love a queue had clearly never been to The Grounds of Alexandria in Sydney or Melbourne’s iconic Lune Croissanterie on a Saturday morning. Queuing ...