Update: The Social Security Administration (SSA) has conceded an issue with phone service, after denying it to NPR, and has announced a fix. On Tuesday, NPR reported that some people's calls were ...

(CNN) — The Social Security Administration’s acting inspector general has opened a review of the agency’s call center wait times and its ability to deliver services to Americans. The investigation was ...

At least three local Social Security offices around the nation closed early this week due to staffing shortages, the agency ...

The Social Security Administration, like a slew of other federal agencies, will continue to operate in a reduced capacity until the government shutdown is over. Since the shutdown began on Oct. 1, ...