IBM’s technology services group is adding new support options for Cisco’s Secure Firewall platform and Hybrid Mesh Firewall.

Cisco and IBM mutual customers will be able to access a single helpdesk for the vendors' products under plans for combined support services. IBM's managed maintenance solution for Cisco products will ...

IBM Technology Lifecycle Services (TLS), the IBM worldwide provider of client support services, is expanding its capabilities to offer comprehensive firewall and network solutions in partnership with ...

As IBM prepares to ship 24- and 32-processor versions of its zSeries 990 mainframe computers later this month, the company is ramping up its zSeries technical support operation and, on Tuesday, will ...

Hoping literally to bring users more in touch with its on demand technologies, IBM on Monday announced the opening of a new technology center in Gaithersburg, Md., to help users implement a number of ...

The company is shipping its new WebSphere application server--fortified with support for leading Web services protocols and standards--that it plans to provide free to developers. Mary Jo Foley Mary ...