Can you hear me now? Verizon introduced this catchy slogan in 2002. Consumers and the general public were definitely listening during the nine-year campaign. Engagement was high as the phrase showed ...

High employee engagement can benefit your business. Learn what tools and strategies to use to improve employee engagement within your organization.

Workplace expectations have changed. After more than three years of remote work, business leaders must figure out how to entice employees back into the office. Their best option to adapt is with ...

“A company is only as good as its employees.” We’ve all heard the saying before—but do we really understand what it means? What’s the message behind this all-too-familiar phrase? It’s about quality ...

The Fast Company Impact Council is an invitation-only membership community of top leaders and experts who pay dues for access to peer learning, thought leadership, and more. BY Robert Sheen Employee ...

Most companies today undergo constant change. From supply chain strategies to IT initiatives and lean manufacturing principles, remaining competitive requires ongoing shifts, fine-tuning or ...

What can you do to engage employees in your BPR initiatives? Any sort of BPR effort can be a vast undertaking. When we consider the wider scope of what needs to be done to achieve any sort of success, ...

Recently, 140 KeyBank Maine teammates and I completed 18 community projects and 564 community service hours in a single afternoon. KeyBank’s annual Neighbors Make the Difference Day started in Key’s ...

This month we will discuss how technology is driving safety and health success. Ironically, when I was researching this topic on the Internet, an obvious artificial intelligence (AI) “chat bot” popped ...

Let’s say you’ve spoken with your customers, as we suggest you do regularly. They’ve told you what they value. After all, it’s your customer that defines the value of your business. Now, it’s time to ...

Foster a group of employees who take initiative instead of just completing tasks. Here’s how to shift from top-down management to a team that’s truly invested in outcomes. When employees take ...