These CRM features are among the most common in leading CRM software. Which might benefit your business most?

A CRM is supposed to make customer work easier. Yet in some companies, people end up spending more time updating the system ...

Phil Jackson had a theory for Dennis Rodman's rebounding struggles in the 1997 Finals: "I've got to be hit, I've got to be touched" Rodman wasn't producing his usual numbers on the glass, prompting ...

As CEO of Affinity, Ray’s goal is to bring relationship intelligence to the world because every opportunity begins with a relationship. CRM has become the largest enterprise software category in the ...

That’s the real story behind most CRM purchases in this industry. Not a strategic decision. A near-miss that finally got ...

Customer relationship management software, or CRM, is all the rage in business circles these days. In today’s interconnected world it is integral that businesses keep track of the relationships they ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

Stop losing valuable prospects in messy spreadsheets. Find out how top CRM software tools automate lead scoring and tracking. Read more now.

A signed contract still leaves the installation crew waiting. Custom CRM development becomes justified when configured platforms cannot represent essential relationships, approval rules or service ...