Designing the guest experience today requires thinking through the entire travel process, which includes providing guests with jealousy-inducing stories to share upon their return. Editor’s Note: This ...

In a luxury brand, it's less about what technology can do for guests and more about what technology can do for staff who can use it to provide more personalized, smoother service to the customer.

Christina Radish is the Senior Entertainment Reporter at Collider. Having worked at Collider for over a decade (since 2009), her primary focus is on film and television interviews with talent both in ...

, currently the world’s largest specialised supplier of hotel accommodation, launched their multi-million pound advertising campaign in the UK I had the pleasure of meeting Robert Diener, the ...

Palladium Hotel Group, a Spanish chain operating hotels worldwide, focused in 2025 on elevating service standards, opening ...

Luxury chain Fairmont Hotels & Resorts late last year appointed as president Jennifer Fox, who previously had served as InterContinental Hotels Group's COO of managed operations in Europe. Fox ...