Profit doesn’t begin with a business plan. It begins with behavior. Just as culture emerges from how people interact each day, profit reflects the accumulated patterns of those interactions. Leaders ...
Recently, I came across a helpful article by William Baum (2018) 1 on the “three laws of behavior.” Baum is a behavior analyst who works in the tradition of B. F. Skinner, and the article focuses on ...
Ask executives why performance is lagging, and the answers usually point to people. The team lacks motivation. The manager is ineffective. The hires are a poor fit. The culture is broken. These ...