Learn about the differences between empathy and sympathy. This article also looks at some frequently asked questions.

WASHINGTON D.C. - MARCH 17: Congressman John Lewis (D-GA) is photographed in his offices in the Canon House office building on March 17, 2009 in Washington, D.C. The former Big Six leader of the civil ...

"What's on your mind?" Years ago I worked with a supervisor named Jon who excelled at making me feel heard, and valued. Besides always showing interest in me as a person, whenever I had something ...

'Empathy' is often a word we often use with respect to other people and our expectations of them. We make comments like “they don’t have empathy” or “they need to be more empathetic,” but sometimes it ...

Many transformative leadership decisions aren't made in boardrooms. They happen in quiet conversations with team members facing personal challenges, in listening sessions that change entire product ...

“This empathy stuff is all well and good,” he said, a slight frown creasing his forehead. “But sometimes you just have to get things done, right?” It wasn’t the first time I’d gotten the question. It ...

Empathy is the buzzword in today’s business lexicon. Work still isn’t normal. Millions of employees are still adjusting to frequently changing professional and personal demands, and we’re all ...