In the world of vehicle maintenance and repair, car owners often face the decision of choosing between independent mechanics ...

A new study suggests that car dealership service centers are losing business to general repair shops as repair costs and the frequency of repair visits are on the rise. The study was recently ...

Big name car sellers aren't known for their honesty or affordability. Luckily, third parties can do at least one job for much ...

Traditional negotiation still works, and some customers prefer that interaction. However, as the buying process becomes simpler and more streamlined, we’re seeing less back-and-forth. Many buyers now ...

As if car dealers didn’t have enough to worry about between affordability and supply issues and the economic and political ...

A Toyota Highlander owner's oil pressure light flickered just 500 miles after a dealer oil change. The dipstick was dry! The ...

With express service, the need for speed among most customers tops the desire for a low price, automakers and dealers agree. Dealers generally shy away from advertising how long it takes to perform an ...

If new-vehicle sales have peaked and are leveling off, as many industry analysts believe, the pressure to generate profits from fixed operations is likely to increase. But given the U.S. industry's ...

Vehlo made a move to expand its reach into dealership service departments with the acquisition of Dealer Pay, a provider of dealer-specific payment processing systems. The auto repair industry ...