If you are like every other leader on the planet, you probably needed to implement some form of business continuity plan during these uncertain times. Regardless of the nature of your organization, ...
One way to engage customers, ensure customer satisfaction and get results is to build a customer community. Organizations often focus on getting new leads, because that’s where they think the money is ...
With today’s emphasis on personalized individual interactions, building an active customer community can be a game-changer for brands. Here is how to start. With today’s emphasis on personalized ...
Communities succeed when they are intuitive and appealing. Today's users expect modern features: chats, group rooms, events, ...
NEW YORK--(BUSINESS WIRE)--Citi today unveiled a groundbreaking beta-testing community, called Canvas Designed by Citi℠, that enables customers to co-create products and digital capabilities that ...
The CEO of Shutterfly outpaced competitors by reimagining the online photo-finishing business as a way to build social connections between its customers. Predictably, what the Housenbolds never had ...
Company adds new Chief Product Officer, names Chief Information Security Officer and Chief Customer Officer AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of powerful and ...
Backed by enhanced resources and a sharpened strategy, this team is redefining what a community bank can deliver, combining ...
One of the nice things about getting higher up on the food chain in the command staff is that you do not have to get involved in what seem to be the "flavor of the week" trainings and presentations ...
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