Asking for customers’ IDs is a common store policy if you’re buying alcohol or cigarettes. This woman encountered a rude customer while she was hanging out by the self-checkout counters. The customer ...

Some customers think being a regular gives them the right to treat staff however they want. After one particularly arrogant customer pushed his luck one too many times, a fed-up barista decided to ...

The right to refuse service to rude customers: Is it legal for a business? We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to ...