The Chicago Office of Emergency Management and Communications is preparing to launch a major software update to the city's 911 dispatch system, but some are calling to slow the process down.
PowerPhone announces their integration with SmartCOP’s SmartCAD with Total Response 911 protocol software. This integration gives PSAPs using SmartCAD a seamless and unparalleled flow of information ...
The new computer-aided dispatch system will operate alongside the older system “in order to maintain and ensure Chicago’s public safety infrastructure,” Mayor Brandon Johnson’s office said on Tuesday.
The first phase of the Chicago's switch over to a new 911 dispatch system got underway on Tuesday, despite pushback from alderpeople and union leaders who claim the system is not ready.
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