When Microsoft began demoing early betas of its newest CRM iteration, Dynamics CRM 2011, it used map-based examples to show off the functionality. Problem was, there were no robust mapping features ...

People were able to get around before the invention of GPS. They took obvious routes during their travels, generally had no idea how long a particular journey would take and used unclear data sources ...

Your CRM holds a goldmine of relationship data, accounts, contacts, opportunities, hierarchies, and connections. But if that data lives in rows, forms, and list views, it stays invisible. The real ...