Using an auto dialer to call the Kansas Department of Labor won’t work, the agency said. It also jams the system and keeps others from getting through to ask about unemployment. File photo People who ...

TOPEKA, Kan. (KWCH) - The Kansas Department of Labor again issued a request on Friday, asking people trying to get through to its office not to use an auto-dialer. The agency said they do not work ...

The frustration felt by people in Oregon who have been unable to receive unemployment benefits led to creativity. As the main phone number for the Oregon Employment Department has been hopelessly ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

Dear Action Line: Thank you very much for taking up my cause and finding out that NCO Financial Systems was making these annoying and persistent calls to our residence. Most were automated, giving ...

The frustration felt by people in Oregon who have been unable to receive unemployment benefits led to creativity. As the main phone number for the Oregon Employment Department has been hopelessly ...