Behavioral-science research has demonstrated that apologies are an important tool for reconciliation. So why are we sometimes so reticent to offer them? Chicago Booth’s Shereen Chaudhry and Ludwig ...

Mistakes. We all make them. Some are small, like spilling wine on a friend’s couch or forgetting a birthday. Others are bigger, causing hurt that can lead to lasting, sometimes irreparable damage in a ...

Making mistakes at work is inevitable, but how you handle the aftermath can significantly impact your career trajectory and workplace relationships. This article provides a structured approach on how ...

Parental apologies weren't always common in families. In fact, a parent saying, "I'm sorry, I was wrong" to a child may have been considered bad parenting in previous generations. One powerful example ...

Apologies are everywhere in the news—from George Santos for lying to the electorate about his resume and background to the Chinese Foreign Ministry for a spy balloon entering U.S. airspace and Boris ...

Many of us were taught as children to say "I'm sorry" whenever we upset someone. As adults, this phrase often doesn't convey a genuine or effective apology. While writing my book, You Don’t Need to ...