Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

Amazon.com Inc., one of the world’s largest e-commerce companies, has reached an agreement to settle a nationwide consumer class action lawsuit concerning its returns policies. The lawsuit, initially ...

Amazon has started a new doorstep return service with USPS that lets shoppers return packages from home. The option is ...

Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most products and often even allowing customers to return their products without a box or a ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

BERLIN, GERMANY - APRIL 22: The logo of the online retailer Amazon is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images) ...

Amazon.com has agreed to settle a nationwide consumer lawsuit accusing the ecommerce giant of unfair and deceptive practices ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...