Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

As major retailers like Walmart, Target, and Macy's have increasingly begun investing in their fulfillment capabilities to ...

Like most folks, I order a ton of stuff from Amazon for myself and my family. And on the rare occasion something doesn’t work out, Amazon’s return policies are usually pretty accommodating. But there ...

It’s hard to imagine life without online shopping. We've grown so accustomed to ordering everything from groceries and shoes to electronics and pet food with a few quick taps on our phones that it's ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Part of the appeal of shopping on Amazon is the ease of its return process. However, in a now-viral video, a customer claimed the company is trying to cheat customers out of their refunds after ...

Customers living near a free drop-off location who decide to return their package through UPS may have to pay a $1 fee, an Amazon spokesperson said Tuesday. "We offer convenient, easy returns to ...

BERLIN, GERMANY - APRIL 22: The logo of the online retailer Amazon is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images) ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

The internet is awash with stories about Amazon closing shoppers' accounts for having too many product returns, and of other businesses denying returns, but when should you worry? There can be ...