A call for help. A pot of hot water. A fatal shooting. Sean Grayson faces first-degree murder charges in Sonya Massey's death ...

Sonya Massey, a single mother of two teenagers, was killed in her Illinois home by a sheriff’s deputy in July 2024 ...

RIGBY, Idaho (KIFI) - The fourth of July will be a busy day for a lot of people, but especially for 9-1-1 dispatchers. Every year on the Fourth of July, the number one 9-1-1 calls are about fireworks ...

FORT COLLINS, Colorado (WABC) -- A 911 dispatcher was able to lend a helping hand when a 10-year-old boy called for help -- with a math problem. "Hi, this isn't an emergency, but I'm 10 years old and ...

LIVINGSTON, Calif. (KFSN) -- It's a new way to contact help, and it's right at the fingertips of some North Valley residents. Deanna Soria with the Livingston Police Department says folks can now text ...

911 lines were down in Indio on Monday, with no immediate word on when they would be restored. The Indio Police Department reported an unspecified issue was causing an outage starting around 6 a.m.

HOUSTON COUNTY, Ga. — Houston County 911 is using a language line to bridge the gap between dispatchers and non-English speakers, ensuring everyone gets help quickly in emergencies. Over the last 5 ...

BARROW COUNTY, Ga. - A pair of 911 operators in Barrow County are being recognized for using their training to help two local mothers successfully welcome their babies into the world. Officials say ...